IT Officer (Hết hạn)
Workplace: Nghe An Campus
Salary: Competitive
Working time: Full time
Duration: 31/08/2022
IT officer look after our school’s networks, install, order and maintain software and hardware and provide technical support to teachers and pupils.
WHAT’S INVOLVED
- You will be working as an IT officer, mainly doing helpdesk support. Your day-to-day work will involve:
- Install the operating system, and support users on technical issues.
- Planning maintenance and make sure all the devices at center working properly.
- To provide technical support to telephone and email requests from users for all PC hardware, software and associated peripherals.
- Administer camera system, access control, and timekeeping software.
- Installing new software and upgrading existing applications
- Manage IT assets & maintain IT equipment and repair it when possible.
- Join in IT projects assigned by IT Sup/Manager or in charge for IT tasks/other duties assigned by IT Sup/Manager
- Providing technical support for teachers and pupils
- Ensuring internet systems are safe and offer full child protection
- Training teachers and students SKILLS AND EXPERIENCE YOU’LL NEED
- Have the capacity of managing LAN, WAN, VPN, Firewall, antivirus, IP phone, Camera system, website
- Knowledge of operating systems, networking, hardware and software commonly used in schools (Windows, Apple ipads, projectors)
- Good problem-solving skills, organisational skills
- The ability to explain problems and solutions clearly to non-technical users
- Good ability of communication, team works, have a high sense of responsibility.
MINIMUM ACADEMIC/PROFESSIONAL QUALIFICATION/ RELATED EXPERIENCE
- At least Bachelor Degree in Computing or related fields desirable.
- Qualifications in network management with HPE or Microsoft desirable
- Proficient in spoken English
- At least 3 years of help desk experience working in IT support