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Parent essential

Important information for students and parents as they begin their learning journey at TH School.

Healthcare

School Nutrition

TH School provides fresh, nutritious, and balanced meals with weekly menus designed to support students’ health and well-being.

All dishes are prepared daily using fresh ingredients and carefully adapted to meet a range of dietary needs, including allergies and religious requirements, ensuring both quality and safety in every meal.

One-way kitchen system

A food preparation process that meets strict food safety and hygiene standards.

Organic ingredients

Quality ingredients sourced from TH True Milk, FVF, and other trusted suppliers.

Weekly rotating menus

Balanced meals with the right combination of protein, carbohydrates, fibre, vitamins, and minerals.

Age-appropriate nutrition

Portion sizes and nutritional content are tailored to each age group.

Portal

Engage Portal

Engage is TH School's dedicated portal for Parents, Students, and Staff, with a personalized experience for each user.

Schedule & announcement

View your timetable, teacher announcements, and the latest school updates in real time.

Academic progress & teacher feedback

Monitor your grades, teacher feedback, and learning progress directly through the Engage portal

Login & technical support

If Students need assistance or experience any issues accessing the Engage portal, please contact us at

Email subject

Unable to log in to the student portal – Student's full Name, class

Accessing Engage

Parents and students can access the Engage portal anytime, anywhere, on any device.

Your login details will be emailed to you before your child starts at TH School.

Mobile

Tablet

Desktop

Appearance & Demeanor

SCHOOL UNIFORM

Uniform requirements vary by school level at TH School.

Middle & High School

Students wear the school uniform every day, with either the blue or pink polo shirt.

In winter, any sweater or fleece worn underneath must be covered by the TH School uniform jacket.

Trousers, skirts, or shorts must be navy, black, or grey, with an appropriate length and no patterns.

Students must wear closed-toe shoes. Sandals and Crocs are not permitted.

Kindergarten & Primary School

Students wear the school uniform on Mondays and Tuesdays.

The PE uniform is worn on days with Physical Education lessons.

Students should wear sports shoes for PE lessons.

Safe transportation

SCHOOL BUS SERVICe

The School provides a school bus service for students, ensuring that all vehicles meet the required quality and safety standards in accordance with applicable road traffic regulations.

Register for the school bus service

Please contact the Admissions Office or the School Office to register and receive information about bus routes, pick-up points, and schedules.

Registration & Support email address:

bus_01@thschool.edu.vn

ELIGIBILITY & SERVICE CONDITIONS

Chua Boc Campus

  • The distance between the pick-up point and the campus must be less than 20 km.
  • Students may be picked up and dropped off at home or at the nearest convenient location accessible to the school bus.

Hoa Lac Campus

  • The distance between the pick-up point and the campus must be less than 45 km.
  • Grade 9 students and Grade 10–12 day students: Pick-up/drop-off is available at home or at the nearest
    convenient location accessible to the school bus.
  • Grade 10–12 boarding students: Pick-up/drop-off is available at designated locations within the city.

** Please note that distances are determined using Google Maps at the time the School processes the service registration.

PICK-UP & DROP-OFF TIMES

  • Morning journey: Students should be ready at their designated pick-up point at least 5 minutes before the scheduled arrival time. The bus will wait for a maximum of 3 minutes. If missing the bus, the family will be responsible for arranging alternative transportation to School. 
  • Afternoon journey: Buses depart at 3:15 PM or 4:15 PM, depending on the student’s ECA schedule. Parents/authorised persons collecting students should arrive at the drop-off point at least 5 minutes before the expected arrival of the bus.

SAFETY ON BOARD

  • The bus will only depart once all students have fastened their seat belts.
  • Each bus is accompanied by a Bus Monitor, who has access to a mobile phone for emergency communication.
  • Students are expected to comply fully with all safety and behaviour requirements set out in the School Bus Service Handbook. Failure to comply may result in the suspension or termination of the school bus service for the student concerned.

BUS TRACKING

  • Parents can use the School Bus App to track the bus route and receive notifications regarding the bus journey.

REGISTRATION & SERVICE CHANGES

  • Parents must complete registration and sign the School Bus Service Agreement, and make full payment at least 7 days before the intended start date.
  • Bus routes are established at the beginning of each academic year. All new registrations, additional service requests, or changes to pick-up/drop-off locations are subject to the existing bus routes and availability. The School reserves the right to decline a transportation request if the requested pick-up/drop-off location falls outside the established route.
  • Requests for service changes must be submitted to the School Bus Coordination Team at least 7 days before the requested effective date.

FAQ